At VetCV, we’re proud to help champion the Veterans’ ACCESS Act of 2025, a vital step to secure timely, quality healthcare for veterans, led by Chairman of the House Committee on Veterans’ Affairs Rep. Mike Bost. The VA healthcare system serves around 7 million veterans annually. However, in 2014, investigations conducted by Congress and the VA Office of the Inspector General revealed severe delays in patients receiving care from VA, leading to an ongoing revolution in efficiency and access to healthcare for veterans which VetCV has been part of since its beginning.
A Brief History of Our Involvement in Expanding Access to Care for Veterans
In 2007, in a proactive effort to expand access to care, VA initiated Project HERO, a pilot in six of the 21 Veterans Integrated Service Networks (VISNs), where Humana Veterans Healthcare Services (HVHS)—alongside VetCV sister company VeritasHealthCare (VHC) as a first-tier subcontractor—expanding care by creating a network of over 46,000 community providers. This gave VHC and VetCV leadership deep insight into this model, particularly in building networks of community providers that veteran patients can access, managing claims processing, and facilitating timely coordination of care. Project HERO’s success led to the Veterans Choice Program in 2014, offering nationwide access to private care for veterans facing long waits or travel burdens. This further evolved into the VA MISSION Act of 2018, rolled out fully by 2019, establishing permanent access standards and broader community care options across all VISNs.
VetCV: Born Out of a Commitment to the Needs of the Veteran Community
In 2013, due to the work on Project HERO, VeritasHealthCare CEO Niels Andersen met with Chairman Bost’s predecessor, then Chairman of the House Committee on Veterans’ Affairs Rep. Jeff Miller and his staff regarding an initiative to inaugurate honor flights in Northwest Florida. Over time, their discussions naturally broadened to include veterans’ barriers to accessing VA healthcare as well as other critical life challenges they face. Inspired by these exchanges, Niels began envisioning how he and his team could leverage technology to address these multifaceted problems for veterans and their families, planting the seed that would eventually grow into VetCV.
Shortly thereafter, Niels and his team began work creating VetCV as a technology platform focused on the specific needs of the veteran community. The goals of this project were to allow veterans to gain control over vital military and VA records, help them prepare for a successful transition to civilian life, and build innovative solutions combating the growing issue of suicide among veterans and active duty service members. To achieve this, his team created an all-in-one App designed to help veterans navigate these challenges while providing quick and easy access to trusted tools and resources they need. The culmination of these ideas became VetCV, which was launched in 2017.
Recent Trends and Future Work to Be Done
Despite the progress made by the VA MISSION Act and its predecessors, recent VA trends suggest a reduction in approving authorizations for veterans to access community care. This has unfortunately inhibited veterans’ ability to receive timely services outside of VA facilities. And, because a challenge for veterans is a challenge for us, TeamVetCV is working tirelessly to provide solutions and support initiatives improving the lives of veterans, such as the ACCESS Act.
The Veterans’ ACCESS Act of 2025 will lock in access standards, prevent wait-time manipulation, and establish urgent residential substance abuse and mental health treatment standards. VetCV supports this bill because community care is VA care, and veterans deserve transparency, choice, and life-saving support—all without delay.
The team at VetCV also wants to recognize the hard-working men and women at VA who strive to provide phenomenal care every day to our nation’s veterans. The Department of Veterans Affairs is integral to the sacred oath of the United States of America to support our nation’s warfighters after sacrificing their precious time, health, and lives in her service. Our commitment to improving the lives of veterans necessitates a commitment to improving VA by holding it to the highest of standards while supporting it in every way we can. That is what we are doing here.
We ask you to join us in supporting this bill. If you want to share your own story about problems you have experienced with timely access to care, click here to send us a short note and we’ll be sure to share your story with the committee.
Read the press release on the Veterans’ ACCESS Act of 2025 from the House Committee on Veterans Affairs at the link below.
We at VetCV thank you for trusting us to continue to do our part in supporting our Nation’s active military, Veterans, and their families.
If your organization is hiring – Post your Jobs on VetCV. Email or call us at teamvetcv@vetcv.com, 850.441.2008 – We’ll help get the word out!
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